Project Overview
Hyper-local SEO strategy, Google Business Profile scaling, and local citation ecosystem deployment across 48 metropolitan service branches in North America.
Client & Location
ProCare Home Services Group
Location: Dallas, Texas, USA
Industry: Multi-Location Service Provider
Map Pack Impressions
412.0K +970%
Before: 38.5K
Inbound Calls (GMB)
2,390 +469%
Before: 420/mo
Driving Directions
1,480 +377%
Before: 310/mo
Average Local Rank
Pos 2.1 +12.1
Before: Pos 14.2
High-Value Metro Region Rankings (Top 3 Map Pack Dominance)
| Target High-Intent Search Query |
Target Metro Market |
Before SM Softwares |
Current Position |
Call Conversion Lift |
| emergency commercial HVAC repair |
Dallas-Fort Worth, TX |
Pos 19 |
#1 in 3-Pack |
+385 calls/mo |
| licensed facility maintenance contractor |
Austin & Central TX |
Pos 24 |
#2 in 3-Pack |
+290 calls/mo |
| same-day commercial building repair |
Houston Metro Area |
Pos 31 |
#1 in 3-Pack |
+410 calls/mo |
Challenges
- Inconsistent NAP (Name, Address, Phone) data across dozens of local web directories.
- Low Google Map Pack visibility in high-revenue suburban markets.
- Review generation process was fragmented and lacked centralized management.
Solution
Implemented centralized schema markup for Multi-Location Businesses, standardized directory citations, deployed geo-targeted localized landing pages, and automated customer SMS review collection.
Technologies & Tools Used
- BrightLocal & Whitespark Citation Management
- Google Business Profile API & Automated Posting
- Localized Geo-Sitemap XML Architecture
- Twilio SMS Review Generation Triggers
Results & Business Impact
- Achieved Top 3 Map Pack placement in 41 out of 48 target metropolitan regions.
- Inbound phone calls and consultation booking requests increased by 185%.
- Average customer review rating rose to 4.9 Stars across 1,200+ verified submissions.
Looking for a similar solution?
Our engineers can build, optimize, and scale this for your business.
Schedule a Call